Terms & Conditions

Last updated: September 9, 2026

Limited offer: Promotional prices and free gifts are subject to availability and are valid for the customer’s first completed wash only, unless stated otherwise.

Bookings

Customers must provide accurate contact details, vehicle information, date and time when booking. A booking is confirmed only after the confirmation screen is displayed or confirmation is provided by EllyWash.

Prices and payment

Prices shown at checkout are in AED and may vary by service, vehicle type, time slot, discounts or applicable offers. Payment is made using the selected payment method. Online payment, where offered, is subject to the payment provider’s terms.

Offers and free gifts

Offers are limited, may be withdrawn without notice, and cannot be combined unless explicitly stated. First-wash offers and free gifts are limited to one eligible booking per customer, phone number or vehicle. EllyWash may request reasonable information to verify eligibility.

Changes and cancellations

Please contact EllyWash as soon as possible if you need to change or cancel a booking. Availability is not guaranteed after a change. Missed appointments may be marked as no-show and may not qualify for promotional pricing or gifts.

Service conditions

Customers should remove valuables before service. EllyWash is not responsible for pre-existing damage or items left inside the vehicle. Service times are estimates and may change due to vehicle condition, weather or operational requirements.

Contact

For questions about a booking or offer, contact us at 0541667705.

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